ThedaCare: Lean Healthcare
Area health systems put customer service first by MaryBeth Matzek In 2005, ThedaCare was able to save $10 million thanks to its lean programs and officials hope to save another $12 million this year,...
View ArticleER Checklist
The popular ER TV show highlighted the importance of using checklists in surgery yesterday. Such powerful quality tools, like the checklist, are just waiting to be used. But far too many fail to use...
View ArticleManagement Improvement Carnival #62
Mark Graban is hosting the Management Improvement Carnival #62 on the Lean blog, highlights include: Why Quality is Dangerous (Dr. John Toussaint – ThedaCare Center Blog): “If we are going to have...
View ArticleDon’t Hide Problems in Computers
Making things visible is a key to effective management. And data in computers can be easy to ignore. Don’t forget to make data visible. Paul Levy, CEO of Beth Israel Deaconess Medical Center in Boston...
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